2026 benchmarks · cited sources

What’s a good conversion rate for your industry?

Benchmark your funnel metrics against real data from 18 industries. Every number cites a primary source.

Compare your visitor-to-lead rate, cart abandonment, trial-to-paid conversion, and 11 other funnel metrics against the p25, p50, and p75 percentiles for your industry — backed by Baymard, Mixpanel, WordStream, and Contentsquare.

Browse benchmarks →See all industries ↓


Where does your rate rank?

Enter your number. See if you’re top-quartile, median, or below average for your industry.

Percentile calculator

Where does your rate sit?

p251.5%p503.0%p757.0%

Higher is better →

Source: WordStream 2024 (derived) · 2024 · derived


14 funnel metrics. Every stage.

From first click to paid customer — the metrics that matter at each stage of the funnel. Click any metric to open its full per-industry distribution.

Cart Abandonment Rate

The percentage of shoppers who add items to cart but leave before purchasing. Baymard's 20-year study across 487 sites puts the global average at 70.19%.

Typical range 60–85% · 3 cited industries
Visitor-to-Lead Rate

The percentage of visitors who submit a lead form or contact request. Ranges widely by traffic source — cold paid traffic converts at 1–3%, high-intent organic at 5–10%.

Typical range 1–10% · 11 cited industries
Trial-to-Paid Conversion Rate

The percentage of free trial users who convert to a paid subscription. Opt-in trials (credit card required) convert 40–60%; opt-out trials convert 15–30%.

Typical range 15–50% · 3 cited industries
Bounce Rate

The percentage of sessions where a user visits one page and leaves. Industry median: 40–60%. Content sites typically run 60–80%.

Typical range 35–75% · 5 cited industries
Monthly Churn Rate

The percentage of paying subscribers who cancel in a given month. Below 2% is world-class for SaaS; above 5% is unsustainable.

Typical range 1–8% · 3 cited industries
LTV:CAC Ratio

Lifetime value divided by customer acquisition cost. 3:1 is the minimum sustainable threshold; 5:1 is healthy SaaS.

Typical range 2.5–8.0× · 3 cited industries

See all 14 metrics →


18 industries. Real data.

Select your vertical to see benchmarks calibrated to your business model, traffic mix, and funnel shape.

SaaS (B2B Software)monthly or annual subscriptionEcommerce (D2C Retail)direct-to-consumer product salesB2B Services (Agencies, Consulting)retainer + project feesFintech (Consumer Finance)revenue shareEdTech (Online Courses, LMS)one-time purchase (course) or subscription (LMS/platform)HealthTech (Non-YMYL — appointment booking, telehealth)insurance + copayMarketplace (Two-sided platforms)transaction fee (typically 10-20% of GMV)Media (Content publishers, News)advertisingGaming (F2P, subscription)free-to-play + IAPPropTech (Real Estate Tech)lead-genLegalTech (Legal Services Platforms)subscriptionHRTech (ATS, Payroll, Benefits)per-employee-per-month subscriptionTravel (Booking, Hotel, Airline)commission per booking (OTA)Food Delivery (Marketplace delivery)commission per order (15-30%) + delivery fees + subscriptionBeauty/CPG (DTC Cosmetics, Personal Care)direct-to-consumer product salesAutomotive (Dealers, Parts, Services)vehicle salesInsurance (Consumer Aggregators, Quote Sites)lead-gen commission from carriersNon-profit (Donation, Volunteer signup)donor revenue

Browse all 18 →


Why conversion rates move: 20 evidence-based patterns

The tactics CRO professionals use most often — with published lift ranges, not guesses.

Guest Checkout

Removing the forced account creation step. Baymard Institute data: adding guest checkout improves checkout completion by 12–15 percentage points on average.

Typical lift +12–15%
Social Proof

Showing reviews, testimonials, user counts, or press mentions near the decision point. Works across every industry. Lift depends on proof quality, not quantity.

Typical lift +2–15%
Friction Reduction

Removing fields, steps, and decisions the user doesn't need. Often the highest-ROI intervention — every extra field in a checkout form costs approximately 1.5–3% in completion rate.

Typical lift +5–20%

View all 20 patterns →


Every number cites a source

No fabricated estimates. No “industry consensus” placeholders. If we don’t have a credible primary source for a metric, that page shows 404 instead of a made-up number.

We score every source 1–10 on credibility based on sample size, methodology transparency, and publication rigor. Only sources scoring 7 or above appear in benchmarks.

Baymard InstituteCredibility 10/10 · 2024MixpanelCredibility 9/10 · 2024ContentsquareCredibility 9/10 · 2024WordStream / LocaliQCredibility 8/10 · 2024Adobe AnalyticsCredibility 8/10 · 2024LittledataCredibility 8/10 · 2024HubSpotCredibility 7/10 · 2024VWO (Visual Website Optimizer)Credibility 6/10 · 2024

Read our methodology →


Built for the question you actually Googled

“What’s a good conversion rate?” is the most-searched CRO question. The honest answer: it depends entirely on your industry, your funnel stage, and your traffic source.

ConversionBench exists to give you the specific answer, not the hedge. Pick your industry, select your metric, and see exactly where your number ranks against verified peer data — p25, p50, and p75 from the studies that actually measured it.

No guesses. No AI-generated benchmarks. Just the numbers from the research, contextualized for your situation. Updated annually as primary sources publish new data.